Most owners run everything outside the operatory on a guess — at nine at night, on their own. Half an hour a week with two people who've watched how it actually goes.
The episode plus the one thing from it worth doing — written down, so you can hand it to your office manager on Monday. Summit seats go to the list first.
Every episode leaves you with something you can go and do that afternoon. That's the bar.
Am I getting new patients, and is my practice one click away from a technology disaster? Lorne on the practices that have a backup but have never restored one. Naren on the gap between marketing that works and a practice that can hold what the marketing sends it.
The three tests of whether your marketing is working, the three numbers 95% of owners don’t know, why a PPO patient quietly costs $3,500 over five years, and the practice that went from $650,000 to $1.3 million while cutting a day off the schedule.
No dentist would run the clinical side of their practice on a guess. But almost everything else — whether people can find you, whether your systems hold them when they do, who you hire, what you buy — most owners are running all of it on a guess. Naren Arulrajah, episode one
Three hours, live. Working sessions rather than keynotes — you leave with your own plan, not a page of notes. It's a room rather than a broadcast, and a room has a limit.
Get seats before they're publicDentist and periodontist, then twenty-five years inside dental practices' networks and servers. Started The Digital Dentist after watching good clinicians get sold things nobody had explained to them — and has been in the room on the day the backup didn't work.
Nineteen years of digital marketing for doctors, across more than a thousand practices. Which mostly means he has watched what actually brings a patient through the door — and a great many things that only look like marketing.
Two halves of the problem, two different conversations. Both are free, and neither requires the other.
A marketing strategy meeting. Their team spends four to five hours researching your practice's online presence and competitors before you speak, and you leave with a written plan whether you work with them or not.
Book a strategy meetingA call about the systems side — HIPAA compliance, cybersecurity, and whether your practice could actually restore from a backup if it had to. A dentist-owned IT company, so you won't have to explain how a practice works.
Schedule a callOwners who built the thing everybody else is still arguing about. They paid for those lessons the expensive way — nobody listening needs to pay for them twice.
What they changed, what it cost, and what they'd do differently the second time.
Acquisitions, partnerships, exits — and what held the practice together through them.
The fix that costs a hundred dollars and a Tuesday afternoon, that nobody gets around to.
The episode, plus the one thing from it worth doing. And summit seats before anyone else.